Book Image

Getting Started with Spiceworks

Book Image

Getting Started with Spiceworks

Overview of this book

Over 2 million IT pros have installed Spiceworks. It helps them with their daily tasks, streamlines processes, and even saves them money, all for free! Getting Started with Spiceworks is an ideal resource to install Spiceworks and run it on your network. After all, over 2 million IT pros can't be wrong, so learn how to join the Spiceworks IT revolution. "Getting Started with Spiceworks" starts from downloading the app to having a fully functional Spiceworks installation in just a few minutes. It will cover Network Inventory, Help Desk, Self-Service User Portal, knowledge bases, and more in detail for you to get the most out of Spiceworks.Whether you have a decade of experience or you are new to the IT field, Spiceworks has tools for every IT pro's needs. You will learn how to make your daily tasks easier, streamline existing processes, and even save money with Spiceworks. "Getting Started with Spiceworks" will walk you through the Spiceworks installation step-by-step. It will cover topics such as configuring Spiceworks to scan your network and organize information, setting up Help Desk and Self-Service User Portal, running reports that dazzle and streamline your purchasing process, and connecting with other IT pros around your area or around the world thoroughly. "Getting Started with Spiceworks" will provide insights and tips from experts on Spiceworks. It is an ideal guide to progress quickly from installation to Spiceworks being an essential part of your IT day.
Table of Contents (11 chapters)

Reporting in Spiceworks


There really isn't anything more annoying than non-tech folks asking us for data that they could easily get themselves again and again. We are expected to be some kind of wizard supporting our users, keeping our infrastructure up, and providing them with colourful graphs and charts. Crazy, right? What if there was a way to automate some of this reporting? Well, there is a way through Spiceworks.

Spiceworks has a robust reporting engine out of the box. It contains loads of built-in templates, and you can create your own right through the Spiceworks interface. You can even import reports directly from the always active Spiceworks Community. If you have a proprietary system that no other report covers, use Spiceworks to support native SQL reporting. So, if you are an SQL guru, you can work your magic here.

You can also give non-IT staff access to Spiceworks as a reporting user so they cannot see Inventory, Help Desk, or anything else except the reports you assign. Doesn...