In this section, we are going to give you a high-level overview of several other Spiceworks features. We are going to learn a lot about them in the next few sections to whet your appetite.
Most IT pros know that one of the keys to quickly resolving issues that arise is having a good Knowledge Base handy. In case you don't know, a Knowledge Base is a repository of solutions to complex issues, tricks about resolving common issues, and useful How-To's. Spiceworks provides one when you install the app and gives you access to thousands of existing articles shared by the Spiceworks Community members. You can edit these articles to suit your unique environment, and then save them. To get there, just mouse over the Inventory link on top of any page in the app and click on the Knowledge Base link from the Navigation menu.
You will be presented with your very own Knowledge Base, as shown in the following screenshot:
