In this chapter, we gave you some insight and guidelines into troubleshooting, and helped you gather up as much experience as possible. This includes experiences around standard problems and specific problems and solutions, as well as techniques for getting to the root cause, even for uncommon issues that no one has seen before. Now it is up to you to get familiar with the logs and get trained in hunting down the root cause.
But most of us realize that "perfection" cannot be achieved. That means we will need to do troubleshooting. So how do you do this effectively? Well, there are really two ways:
So which is the best? Neither, as you need to be able to do both. You want to leverage the experience of others while also learning how to investigate your own unique issues without depending on others to do it for you.
|--Michael Niehaus in September 2012|
However, don't become desperate with your problems; there...