Book Image

Getting Started with Microsoft System Center Operations Manager

By : Kevin Greene
Book Image

Getting Started with Microsoft System Center Operations Manager

By: Kevin Greene

Overview of this book

Most modern IT environments comprise a heterogeneous mixture of servers, network devices, virtual hypervisors, storage solutions, cross-platform operating systems and applications. All this complexity brings a requirement to deliver a centralized monitoring and reporting solution that can help IT administrators quickly identify where the problems are and how best to resolve them. Using System Center Operations Manager (OpsMgr), administrators get a full monitoring overview of the IT services they have responsibility for across the organization - along with some useful management capabilities to help them remediate any issues they've been alerted to. This book begins with an introduction to OpsMgr and its core concepts and then walks you through designing and deploying the various roles. After a chapter on exploring the consoles, you will learn how to deploy agents, work with management packs, configure network monitoring and model your IT services using distributed applications. There’s a chapter dedicated to alert tuning and another that demonstrates how to visualize your IT using dashboards. The final chapters in the book discuss how to create alert subscriptions, manage reports, backup and recover OpsMgr, perform maintenance and troubleshoot common problems.
Table of Contents (18 chapters)
Getting Started with Microsoft System Center Operations Manager
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Chapter 8. Alert Tuning the Easy Way

A crucial task when managing any monitoring system is to work through the many alerts that are generated and ensure that the 'noisy' ones are filtered out and the over-zealous ones have their thresholds modified. This process is known as alert tuning and when implemented properly, it will deliver alerts that are actionable and worth knowing about.

In this chapter, we explain what alert tuning is in the context of OpsMgr and the importance of having a process-driven alert management strategy. We will discuss the different built-in alert resolution states and we'll demonstrate how to configure new custom resolution states to suit your business requirements.

Later in the chapter, we'll show you some tips and tricks using scripts, custom tasks, and built-in tools to ensure tuning alerts in your OpsMgr environments is a relatively easy and straight-forward process. We then close out the chapter with some pointers on how to manage your overrides through the authoring...