Book Image

Getting Started with Microsoft System Center Operations Manager

By : Kevin Greene
Book Image

Getting Started with Microsoft System Center Operations Manager

By: Kevin Greene

Overview of this book

Most modern IT environments comprise a heterogeneous mixture of servers, network devices, virtual hypervisors, storage solutions, cross-platform operating systems and applications. All this complexity brings a requirement to deliver a centralized monitoring and reporting solution that can help IT administrators quickly identify where the problems are and how best to resolve them. Using System Center Operations Manager (OpsMgr), administrators get a full monitoring overview of the IT services they have responsibility for across the organization - along with some useful management capabilities to help them remediate any issues they've been alerted to. This book begins with an introduction to OpsMgr and its core concepts and then walks you through designing and deploying the various roles. After a chapter on exploring the consoles, you will learn how to deploy agents, work with management packs, configure network monitoring and model your IT services using distributed applications. There’s a chapter dedicated to alert tuning and another that demonstrates how to visualize your IT using dashboards. The final chapters in the book discuss how to create alert subscriptions, manage reports, backup and recover OpsMgr, perform maintenance and troubleshoot common problems.
Table of Contents (18 chapters)
Getting Started with Microsoft System Center Operations Manager
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Preface

System Center Operations Manager (OpsMgr) is Microsoft's flagship solution for monitoring private, public, and hybrid cloud environments. Its a best-of-breed monitoring tool for Microsoft operating system and application workloads; it also has the ability to monitor datacenter hardware components, such as servers, network devices, SAN's, UPS's, and even air-conditioning units, along with a wide range of cross-platform UNIX and Linux operating systems.

Without a proper understanding of how all these monitoring capabilities can come together centrally within OpsMgr, you will find administering it becomes a complex challenge. The aim of this book is to address that challenge and break down the barriers of complexity to help you get up and running with your monitoring scenarios within a relatively short space of time.

What this book covers

Chapter 1, Introduction to System Center Operations Manager, aims to provide an overview of the System Center suite of datacenter management components, including an introduction to OpsMgr and its core features.

Chapter 2, Installing System Center Operations Manager, covers the design and deployment of your first OpsMgr management group.

Chapter 3, Exploring the Consoles, walks you through the various views and settings that can be found across the different workspaces in both the Operations console and the Web console.

Chapter 4, Deploying Agents, focuses on deploying and managing Windows agents in single or multiple management groups. This chapter also demonstrates how to deploy cross-platform agents to your UNIX/Linux computers.

Chapter 5, Working with Management Packs, includes an overview of what a management pack is, some tips on where to download them from as well as walk-through's to show you how to import, export, and manage them.

Chapter 6, Managing Network Devices, provides information about the out-of-box network monitoring capability of OpsMgr, which can use SNMP or ICMP communications to monitor your network devices.

Chapter 7, Configuring Service Models with Distributed Applications, takes an often under-utilized feature of OpsMgr and provides step-by-step information to help you create models of your IT services for maximum monitoring visibility.

Chapter 8, Alert Tuning the Easy Way, presents process-driven methods and real-world tips to ensure excessive alert noise is kept to a minimum and your alert views stay manageable.

Chapter 9, Visualizing Your IT with Dashboards, shows how to configure and populate built-in dashboard templates with the various widgets on offer as well as introducing you to some hidden dashboard treasures that will maximize the visibility of the IT services monitored within your organization.

Chapter 10, Creating Alert Subscriptions and Reports, covers the creation of alert notification channels, subscribers, and custom subscriptions. In this chapter, we also dive into the powerful reporting feature of OpsMgr to help you create and customize the type of reports that your senior-level IT managers and teams request on a regular basis.

Chapter 11, Backing Up, Maintenance and Troubleshooting, focuses on backing up and optimizing your OpsMgr environment. You will also discover how to work with Maintenance Mode, deploy update rollups, and troubleshoot common OpsMgr issues.

What you need for this book

To complete all the exercises in this book, it's preferable to have access to four servers (virtual or physical) along with downloaded copies of the latest supported media versions of OpsMgr and SQL.

The four servers will be configured using the step-by-step examples discussed in Chapter 2, Installing System Center Operations Manager and will end up with the following roles:

  • Server 1: SQL Server hosting the OpsMgr databases and Reporting Server role

  • Server 2: OpsMgr RMS Emulator, Web and Operations console roles

  • Server 3: OpsMgr Secondary Management Server and Operations console roles

  • Server 4: OpsMgr Gateway Server role

If you're working through this book with limited server resources at your disposal, then for testing purposes, feel free to co-locate the roles from Servers 1 - 3 on a single server and then deploy the Gateway Server role on a second server.

Who this book is for

The target audience for this book is the IT Pro or System Administrator who wants to deploy and use System Center Operations Manager but has no previous knowledge of the product.

As a Getting Started book, our primary objective is to equip you with the knowledge you need to feel comfortable when working with common monitoring scenarios in OpsMgr. With this in mind, deep-diving into less-common OpsMgr features such as Audit Collection Services (ACS), Agentless Exception Monitoring (AEM) and Application Performance Monitoring (APM) has been intentionally omitted.

Conventions

In this book, you will find a number of text styles that distinguish between different kinds of information. Here are some examples of these styles and an explanation of their meaning.

Code words in text, database table names, folder names, filenames, file extensions, pathnames, dummy URLs, user input, and Twitter handles are shown as follows: "Copy the MOMCertImport.exe utility to a location on your C drive."

A block of code is set as follows:

Import-Module ServerManager
Add-WindowsFeature Web-Server,NET-Framework-Core,NET-HTTP-Activation,NET-WCF-HTTP-Activation45,Web-Mgmt-Console,Web-Net-Ext,Web-Net-Ext45,Web-Static-Content,Web-Default-Doc,Web-Dir-Browsing,Web-Http-Errors,Web-Http-Logging,Web-Request-Monitor,Web-Filtering,Web-Stat-Compression,Web-ISAPI-Ext,Web-ISAPI-Filter,Web-Metabase,Web-Asp-Net,Web-Windows-Auth,Windows-Identity-Foundation –restart

When we wish to draw your attention to a particular part of a code block, the relevant lines or items are set in bold:

Param([string]$subscription)
Import-Module OperationsManager
Get-SCOMNotificationSubscription | where {$_.displayname -like $subscription} | Disable-SCOMNotificationSubscription

New terms and important words are shown in bold. Words that you see on the screen, for example, in menus or dialog boxes, appear in the text like this: "The last thing you need to do now is to enable the Server Proxy setting on the new Gateway server."

Note

Warnings or important notes appear in a box like this.

Tip

Tips and tricks appear like this.

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