Troubleshooting an IP network becomes easier if one follows the networking basics and follows the traffic flow. Troubleshooting typically starts from the user to the application. A methodical approach would help the engineer get to the issue faster. The steps, in this case, are shown as follows:
- Is user able to connect to the network?
- Is the user able to get an IP address through DHCP?
- Is the user able to reach the first layer 3 hop?
- Is the user able to reach the application server?
- Is the user experiencing performance issues?
We will follow the preceding approach and discuss the troubleshooting steps in the following sections. We have taken the command output from the Cisco command reference manuals for most show outputs in the following sections. The engineer can refer to the IOS command references for more commands and the options and detailed...