Communication planning
How can you bring the entire organization along for the ride?
Some things will go well and some won’t. Either way, it is important to have a plan for communicating the good and the bad news, both for the same reason – so everyone can learn. This is the human element of transformation and adoption.
A communication plan is a plan that goes into minute detail on who communicates what, when, and of course, why.
Which communiques will need to be sent, by whom, and at what cadence. Also, why? Because the content must match the target audience, must be timely, and must be useful.
Err on the side of overcommunication (even if it’s just initially) as people will be confused, unsure, and timid or will just need what they think is true reaffirmed in their minds. Keeping everyone on the same page, even if just by Ccing everyone in the communication, is important.
Orchestration and synchronization are important, to a point. What you are...