Stefan Allansson is a Service Manager Specialist and has worked as a Service Manager consultant at Lumagate since the Beta version of Service Manager 2010. He is also the co-writer at the blog www.scsm.se and is active on the official Service Manager forum, http://social.technet.microsoft.com/Forums/en-US/category/servicemanager.
Steve Buchanan is currently an Infrastructure Consultant. He has 12 years of hands-on experience in Information Technology and an integrated understanding of how information systems, networks, and people work together to achieve business objectives. As a Microsoft System Center Cloud and Datacenter Management MVP, he is among the highly select group of experts that represent the technology's best and brightest, who share a deep commitment to community and a willingness to help others. He has authored Data Protection Manager 2010 and is an author of the upcoming Data Protection Manager 2012 book with other System Center MVPs.
He holds the following certifications in A +, Linux +, MCP, MCSA, MCITP: Server Administrator, and MCTS: (Hyper-V, SharePoint 2007, SharePoint 2010, Exchange 2007, Vista).
His blog is located at www.buchatech.com.
He is the author of Microsoft Data Protection Manager 2010.
Wayne Robinson has worked professionally in IT for over seven years, starting out on a service desk at a local IT Consultancy, working his way up to deploying and managing thousands of devices; he has vast experience in Windows Server, Windows Client, and the Systems Center Suite. He spent most of his IT career at a local authority where he managed a wide range of devices through Configuration Manager, Service Manager, and Operations Manager. He now works as a Technical Architect for a firm based in York.