Book Image

Practical Guide to Azure Cognitive Services

By : Chris Seferlis, Christopher Nellis, Andy Roberts
Book Image

Practical Guide to Azure Cognitive Services

By: Chris Seferlis, Christopher Nellis, Andy Roberts

Overview of this book

Azure Cognitive Services and OpenAI are a set of pre-built artificial intelligence (AI) solution APIs that can be leveraged from existing applications, allowing customers to take advantage of Microsoft’s award-winning Vision, Speech, Text, Decision, and GPT-4 AI capabilities. With Practical Guide to Azure Cognitive Services, you’ll work through industry-specific examples of implementations to get a head-start in your production journey. You’ll begin with an overview of the categorization of Azure Cognitive Services and the benefits of embracing AI solutions for practical business applications. After that, you’ll explore the benefits of using Azure Cognitive Services to optimize efficiency and improve predictive capabilities. Then, you’ll learn how to leverage Vision capabilities for quality control, Form Recognizer to streamline supply chain nuances, language understanding to improve customer service, and Cognitive Search for next-generation knowledge-mining solutions. By the end of this book, you’ll be able to implement various Cognitive Services solutions that will help you enhance efficiency, reduce costs, and improve the customer experience at your organization. You’ll also be well equipped to automate mundane tasks by reaping the full potential of OpenAI.
Table of Contents (22 chapters)
1
Part 1: Ocean Smart – an AI Success Story
5
Part 2: Deploying Next-Generation Knowledge Mining Solutions with Azure Cognitive Search
10
Part 3: Other Cognitive Services That Will Help Your Company Optimize Operations

Summary

With that, you now have the ability to use the Speech service for creating a transcript from an audio conversation or capturing a live audio transcript and displaying it in real time for captioning and other uses. From there, you have the opportunity to track the quality of calls using the sentiment skill available with Language services and provide the ability for your organization to greatly enhance the customer service experience, as well as training tools. These capabilities are some of the more prevalent examples where the Cognitive Services tools are applied to real-world scenarios, but just a small portion of the overall capabilities from both the Speech and Language services. Be sure to use examples such as the one laid out in this chapter and apply critical thinking around what other skills are offered within the services, as well as enhancements applied over time, for what might be beneficial to your organization. Be mindful of the limitations of the service we discussed...