Book Image

AI-Powered Commerce

By : Andy Pandharikar, Frederik Bussler
Book Image

AI-Powered Commerce

By: Andy Pandharikar, Frederik Bussler

Overview of this book

Commerce.AI is a suite of artificial intelligence (AI) tools, trained on over a trillion data points, to help businesses build next-gen products and services. If you want to be the best business on the block, using AI is a must. Developers and analysts working with AI will be able to put their knowledge to work with this practical guide. You'll begin by learning the core themes of new product and service innovation, including how to identify market opportunities, come up with ideas, and predict trends. With plenty of use cases as reference, you'll learn how to apply AI for innovation, both programmatically and with Commerce.AI. You'll also find out how to analyze product and service data with tools such as GPT-J, Python pandas, Prophet, and TextBlob. As you progress, you'll explore the evolution of commerce in AI, including how top businesses today are using AI. You'll learn how Commerce.AI merges machine learning, product expertise, and big data to help businesses make more accurate decisions. Finally, you'll use the Commerce.AI suite for product ideation and analyzing market trends. By the end of this artificial intelligence book, you'll be able to strategize new product opportunities by using AI, and also have an understanding of how to use Commerce.AI for product ideation, trend analysis, and predictions.
Table of Contents (17 chapters)
Section 1:Benefits of AI-Powered Commerce
Section 2:How Top Brands Use Artificial Intelligence
Section 3:How to Use Commerce.AI for Product Ideation, Trend Analysis, and Predictions

Chapter 12: Delivering Insights with Voice Surveys

Voice surveys are the latest big thing in customer research. This is because they are simple, fast, and easy to execute.

Unlike traditional (and expensive) text-based surveys that get poor response rates and incomplete answers, voice surveys are shown to get high response rates and in-depth responses. They can be created with just an idea and a template in just a few moments.

This is why voice surveys are quickly becoming the new standard for product innovation. And because they can be so fast and easy to deploy, companies of any size can use voice surveys to engage with users and collect feedback – improving their products more rapidly than ever before.

In this chapter, we'll learn about using Commerce.AI voice surveys to achieve the following:

  • Engaging your customers with ease
  • Improving your offerings
  • Improving customer loyalty

With this knowledge, you'll be able to start using voice...