Book Image

Microsoft Dynamics CRM 2015 Application Design

By : Mahender Pal
Book Image

Microsoft Dynamics CRM 2015 Application Design

By: Mahender Pal

Overview of this book

<p>Businesses can have their developers build complete apps or plug-ins and interfaces to suit their business needs. With the application of MS CRM, administrators can alter the content, layout, and business logic for each business use case. Businesses can choose to run Dynamics CRM on their own internal server or to link to web-hosted installations. This book is an enhanced guide that covers all the new features released with Microsoft Dynamics CRM 2015. Coming straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements, this book is a complete guide for all your Dynamics CRM questions.</p> <p>Starting off, this book will introduce you to the deployment options such as online and on-premise, and the software and hardware requirements as CRM customization. It will also teach you how to develop a sample application.</p> <p>Going deeper, this book teaches you about the new enhancements in Microsoft Dynamics CRM 2015 such as business process, new client-side scripting, mobile application, and actions enhancements. You will quickly get up and running with plugin development and project tracking concepts with the help of sample applications.</p> <p>The book concludes with how Microsoft Dynamics CRM extends its mobile capabilities and bring more feature-rich experience to the app users.</p>
Table of Contents (17 chapters)
Microsoft Dynamics CRM 2015 Application Design
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Accessing CRM using mobiles


We have different options to access the CRM application based on the deployment model. To access the CRM application from mobile devices our CRM should be accessible from the extranet; so for example if we are working with CRM Online, we can access our organization using mobile devices without any configuration. We have different options; for example, we can directly browse CRM URLs from mobile browsers or can download native apps but, if we are using CRM on-premise or in a hosted deployment, we need to set up IFD (Internet Facing Deployment) to access our CRM application from mobiles first and then we can access it in the same way as in CRM Online.

Tip

You can get information about setting up IFD for CRM 2015 from https://technet.microsoft.com/en-us/library/dn609803.aspx.

So we can say that we have basically two ways to access the CRM application using mobile devices:

  • Using mobiles apps

  • Using mobile browsers

There are multiple mobile apps available depending on the...