Chapter 6: Managing Performance
In previous chapters, we have talked a lot about data management and governance. That all made sense, but if the applications you build on the platform are slow or crash under heavy loads, you will not build a trusted relationship with your users, whether they are internal or external customers accessing applications through the Salesforce Experience Cloud.
In this chapter, we will start by exploring the topic of performance within Salesforce and understand why performance-related issues happen in the first place. Of course, we need tools to determine whether we are, in fact, facing performance issues and whether we require further diagnosis. So, we will discuss some of the tools that are available to further investigate and resolve issues.
Once we have built a foundation around the causes using the tools available, we will look at the things that we can do to improve performance on the platform. Since performance can be impacted by a wide variety...