Book Image

Salesforce Data Architecture and Management

By : Ahsan Zafar
Book Image

Salesforce Data Architecture and Management

By: Ahsan Zafar

Overview of this book

As Salesforce orgs mature over time, data management and integrations are becoming more challenging than ever. Salesforce Data Architecture and Management follows a hands-on approach to managing data and tracking the performance of your Salesforce org. You’ll start by understanding the role and skills required to become a successful data architect. The book focuses on data modeling concepts, how to apply them in Salesforce, and how they relate to objects and fields in Salesforce. You’ll learn the intricacies of managing data in Salesforce, starting from understanding why Salesforce has chosen to optimize for read rather than write operations. After developing a solid foundation, you’ll explore examples and best practices for managing your data. You’ll understand how to manage your master data and discover what the Golden Record is and why it is important for organizations. Next, you'll learn how to align your MDM and CRM strategy with a discussion on Salesforce’s Customer 360 and its key components. You’ll also cover data governance, its multiple facets, and how GDPR compliance can be achieved with Salesforce. Finally, you'll discover Large Data Volumes (LDVs) and best practices for migrating data using APIs. By the end of this book, you’ll be well-versed with data management, data backup, storage, and archiving in Salesforce.
Table of Contents (14 chapters)
1
Section 1: Data Architecture and Data Management Essentials
5
Section 2: Salesforce Data Governance and Master Data Management
9
Section 3: Large Data Volumes (LDVs) and Data Migrations

Chapter 6: Managing Performance

In previous chapters, we have talked a lot about data management and governance. That all made sense, but if the applications you build on the platform are slow or crash under heavy loads, you will not build a trusted relationship with your users, whether they are internal or external customers accessing applications through the Salesforce Experience Cloud.

In this chapter, we will start by exploring the topic of performance within Salesforce and understand why performance-related issues happen in the first place. Of course, we need tools to determine whether we are, in fact, facing performance issues and whether we require further diagnosis. So, we will discuss some of the tools that are available to further investigate and resolve issues.

Once we have built a foundation around the causes using the tools available, we will look at the things that we can do to improve performance on the platform. Since performance can be impacted by a wide variety...