Book Image

CISA – Certified Information Systems Auditor Study Guide - Second Edition

By : Hemang Doshi
5 (3)
Book Image

CISA – Certified Information Systems Auditor Study Guide - Second Edition

5 (3)
By: Hemang Doshi

Overview of this book

With the latest updates and revised study material, this second edition of the Certified Information Systems Auditor Study Guide provides an excellent starting point for your CISA certification preparation. The book strengthens your grip on the core concepts through a three-step approach. First, it presents the fundamentals with easy-to-understand theoretical explanations. Next, it provides a list of key aspects that are crucial from the CISA exam perspective, ensuring you focus on important pointers for the exam. Finally, the book makes you an expert in specific topics by engaging you with self-assessment questions designed to align with the exam format, challenging you to apply your knowledge and sharpen your understanding. Moreover, the book comes with lifetime access to supplementary resources on an online platform, including CISA flashcards, practice questions, and valuable exam tips. With unlimited access to the website, you’ll have the flexibility to practice as many times as you desire, maximizing your exam readiness. By the end of this book, you’ll have developed the proficiency to successfully obtain the CISA certification and significantly upgrade your auditing career.
Table of Contents (14 chapters)

Quality Assurance and Quality Management in IT

You will now explore quality assurance and quality management processes in IT in detail. According to the CISA Review Manual (CRM), an IS auditor must understand the concepts, processes, roles, and responsibilities of quality assurance and quality management within the company.

Quality Assurance

Quality Assurance (QA) is a process that aims to provide adequate confidence that an item or product conforms to the requirements developed. QA staff verify that changes to the system are approved, checked, and implemented in a controlled manner. Quality Control (QC) is a method for performing tests or reviews to verify that the product is free of defects and meets the user’s requirements.

Generally, QA personnel perform two distinct tasks:

  • QA: This provides assurance that an object or product meets the requirements as laid down.
  • QC: These are observation strategies or exercises that ensure that quality-related criteria...