Book Image

Getting Started with Microsoft System Center Operations Manager

By : Kevin Greene
Book Image

Getting Started with Microsoft System Center Operations Manager

By: Kevin Greene

Overview of this book

Most modern IT environments comprise a heterogeneous mixture of servers, network devices, virtual hypervisors, storage solutions, cross-platform operating systems and applications. All this complexity brings a requirement to deliver a centralized monitoring and reporting solution that can help IT administrators quickly identify where the problems are and how best to resolve them. Using System Center Operations Manager (OpsMgr), administrators get a full monitoring overview of the IT services they have responsibility for across the organization - along with some useful management capabilities to help them remediate any issues they've been alerted to. This book begins with an introduction to OpsMgr and its core concepts and then walks you through designing and deploying the various roles. After a chapter on exploring the consoles, you will learn how to deploy agents, work with management packs, configure network monitoring and model your IT services using distributed applications. There’s a chapter dedicated to alert tuning and another that demonstrates how to visualize your IT using dashboards. The final chapters in the book discuss how to create alert subscriptions, manage reports, backup and recover OpsMgr, perform maintenance and troubleshoot common problems.
Table of Contents (18 chapters)
Getting Started with Microsoft System Center Operations Manager
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Alert resolution states


With alert resolution states, you have the option to classify alerts with a specific state, depending on their status and your business requirements. You can manage alert resolution states from the Settings view of the Administration workspace and in Figure 8.1; you can see the seven different states that are configured by default.

Figure 8.1: Default alert resolution states

From the figure, you'll notice there's an ID value alongside the resolution state name. You cannot edit or delete any of these default resolution states but you can however, create new resolution states to suit your needs.

Creating a custom resolution state

A total of 255 alert resolution states can be used in OpsMgr and excluding the default states that cannot be modified; you can create up to a maximum of 247 more. Follow these steps to create a new custom alert resolution state:

  1. From the Administration workspace in the OpsMgr console, select Settings and then double-click on Alerts from the central...