How do we provide our users with the real-time, actionable business intelligence that they need to run their business? NetSuite has three features to accomplish this: searches, reports, and dashboards.
As a rule of thumb, I believe I can gauge a company's use of NetSuite by looking at three screens: the CEO's dashboard, the CFO's dashboard, and the dashboard of a random user. If the dashboard is set up, my assumption is that the system is being used properly. Failure to setup these dashboards is a reflection on the use of NetSuite; I suspect the company won't be renewing their NetSuite contract when they need to.
That's how crucial the dashboard is. A strong dashboard enables the user to operate tactically and strategically. Tactically, it displays the day's priorities and highlights any issues that need to be immediately addressed. The dashboard also shows longer-term goals and trends that the user needs to be keeping track of.
On...