Book Image

Mastering Office 365 Administration

By : Thomas Carpe, Nikkia Carter, Alara Rogers
Book Image

Mastering Office 365 Administration

By: Thomas Carpe, Nikkia Carter, Alara Rogers

Overview of this book

In today's world, every organization aims to migrate to the cloud in order to become more efficient by making full use of the latest technologies. Office 365 is your one-stop solution to making your organization reliable, scalable, and fast. This book will start with an overview of Office 365 components, and help you learn how to use the administration portal, and perform basic administration. It then goes on to cover common management tasks, such as managing users, admin roles, groups, securing Office 365, and enforcing compliance. In the next set of chapters, you will learn about topics including managing Skype for Business Online, Yammer, OneDrive for Business, and Microsoft Teams. In the final section of the book, you will learn how to carry out reporting and monitor Office 365 service health. By the end of this book, you will be able to implement enterprise-level services with Office 365 based on your organization's needs.
Table of Contents (20 chapters)
Title Page
Packt Upsell
Contributors
Preface
10
Administering Yammer
Index

Chapter 9. Administering Skype for Business

Skype for Business offers many exciting capabilities for the modern, distributed office. These go beyond simply being able to send instant messages to your coworkers or attend the weekly meeting. Skype for Business has evolved into a modern, robust telecommunications platform that includes digital voice services that can replace online meeting services, such as GoToMeeting or WebEx, and even your phone provider. As an Office 365 administrator, you'll need to be familiar with how to effectively leverage and manage these services.

In this chapter, we'll show you how to:

  • Configure Skype for Business's global and user-specific settings
  • Control audio/video conferences and online broadcasts
  • Build complex systems for inter-department call routing
  • Deploy Skype for Business as a PBX telephone system
  • Plan for advanced aspects of deploying telephonic solutions, including caller ID, number portability, hybrid systems, phone hardware, and the needs of call centers...