Service mapping is a separate subscription that needs to be purchased and activated by the ServiceNow professional services team.
We have the following plugins that we can activate in Service Mapping:
- Event management
- Service mapping core
- IP-based discovery
- Pattern designer
- Service watch suite commons
We can following the steps give below in order to activate a service mapping plugin:
- Activating from high portal: Follow the steps to activate the service mapping from the high portal.
- Click on
Service Catalog
. - Click
Request Plugin Activation
and fill in the request information.
- Click on
- Activate plugin from ServiceNow demo instance:
- Log in to your demo instance and click on
Activate plugin
.
- Log in to your demo instance and click on
- Search for the
Service Mapping
plugin and click onActivate
.