Book Image

Microsoft Forefront Identity Manager 2010 R2 Handbook

By : Kent Nordstrom
Book Image

Microsoft Forefront Identity Manager 2010 R2 Handbook

By: Kent Nordstrom

Overview of this book

Microsoft's Forefront Identity Manager simplifies enterprise identity management for end users by automating admin tasks and integrating the infrastructure of an enterprise with strong authentication systems. The "Microsoft Forefront Identity Manager 2010 R2 Handbook" is an in-depth guide to Identity Management. You will learn how to manage users and groups and implement self-service parts. This book also covers basic Certificate Management and troubleshooting. Throughout the book we will follow a fictional case study. You will see how to implement IM and also set up Smart Card logon for strong administrative accounts within Active Directory. You will learn to implement all the features of FIM 2010 R2. You will see how to install a complete FIM 2010 R2 infrastructure including both test and production environment. You will be introduced to Self-Service management of both users and groups. FIM Reports to audit the identity management lifecycle are also discussed in detail. With the "Microsoft Forefront Identity Manager 2010 R2 Handbook" you will be able implement and manage FIM 2010 R2 almost effortlessly.
Table of Contents (21 chapters)
Microsoft Forefront Identity Manager 2010 R2 Handbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
8
Using FIM to Manage Office 365 and Other Cloud Identities
Afterword
Index

Chapter 7. Self-service Password Reset

By now, we have a functional FIM 2010 R2 able to manage our users and groups, and maybe also some self service. It is now time to look at one of the features of FIM that many customers believe is the most cost saving one.

The feature is Self-service Password Reset (SSPR), which will allow users to reset their own passwords if they have forgotten them, so they will not have to contact a help desk. Through that, we not only save ourselves a help desk call, but also allow the user to be productive again, quicker. This saves money!

In this chapter we will cover:

  • Enabling password management in AD

  • Allowing FIM Service to set passwords

  • Configuring FIM Service

  • The user experience