Managing users in a phone system
The phone system at The Company is a simple SQL table in the eyes of FIM. The basic idea is that all employees, but not contractors, should be in the phone system and FIM is responsible for creating them.
Once the users are created in the phone system, this system is responsible for entering phone and office location data, which is then imported back into FIM.
I have earlier stated that I tend not to mix inbound and outbound data flow directions in the same synchronization rule, but the phone system is one where this is possible. Why? Well, because it is very simple and the users are completely managed by FIM.
To manage the users in the phone system, we need to create the MA for the phone system, to begin with. Since we have walked through the steps on how to do this before, I will just point out some basics:
Management Agent type is SQL Server and I give it the name Phone.
Using a SQL alias of dbPhone, I connect to the database—CompanyIdM—and table—PhoneData...