Salesforce has always been proactive in developing and bringing to market new features and functionality in all of the products that it produces. Throughout the lifetime of the Salesforce CRM product, there have been several upgrades to the user interface.
As a system administrator, who is responsible for the day-to-day management and administration of Salesforce CRM, you are most likely aware of the latest upgrade to the Classic user interface and themes, known as Lightning Experience. This new upgrade gives you the freedom to migrate users from the existing Classic user experience in Salesforce CRM. However, you may not have the need, resources, or desire to consider carrying out the migration and/or may not be familiar with the Lightning Experience.
This chapter provides information about Lightning Experience and looks at some of the benefits and challenges...
