IBM Sametime 8.5.2 delivers a state-of-the-art enterprise-ready instant messaging, meeting, and conferencing service. This Administrator's Guide navigates through the range of Sametime server components and features, providing you with the essential information required to install, administer, and troubleshoot your Sametime 8.5.2 environment. The IBM Sametime 8.5.2 Administration Guide cuts through the complexity of architecting, installing, and administering all the moving parts of the latest version of Sametime.
With this book, you will have all the information necessary to decide which server components provide the features you need as well as how to install them to get the most performance and maintainability from the software. Starting with an overview of Sametime 8.5.2, you will then dive into each server component, learning what each one does, why it might be needed in your environment, and what you need to have in place to run it. By the end, you will be able to have Sametime running and configured properly for your particular situation. With flexibility comes complexity—but not with this guide. You will learn how different architectures are possible and how to prepare properly for the installation of Sametime. You will learn how to install the servers in the right order so that you can maintain and expand your environment in the future. You will also find out how best to monitor your Sametime environment for issues, as well as how to effectively troubleshoot those problems so that you can quickly get Sametime running again.
The IBM Sametime 8.5.2 Administration Guide is the perfect one-stop resource for learning important installation and configuration details quickly and easily.
Chapter 1, Collaborate in Real Time: Introducing Sametime 8.5.2, teaches you the architecture of Sametime 8.5.2, the hardware and operating system requirements, and what type of licensing is required to run various configurations of Sametime. You will also learn how Sametime 8.5.2 differs from the previous versions of Sametime, and why you would benefit from upgrading to the newest release.
Chapter 2, The Sametime 8.5.2 Servers—Up Close and Personal, introduces you each of the servers that make up Sametime 8.5.2, including the requirements for each one as well as how each might be used in various Sametime environments and how all the servers integrate together.
Chapter 3, Telephony Integration: Working with Sametime Telephony, teaches you how Sametime 8.5.2 integrates telephony, audio, and video to provide a rich communication experience. You will also discover how to add web conferencing to your Sametime environment in order to provide virtual meeting experiences to your users.
Chapter 4, The Infrastructure: Understanding Sametime and WebSphere Application Server Architecture, establishes that integration of IBM WebSphere Application Server (WAS) is the most significant change in the Sametime 8.5.2 architecture. In this chapter, you will gain knowledge about WAS and how Sametime uses it, as well as the concepts behind how WAS is organized. Learn how to configure and deploy WAS in a secure manner.
Chapter 5, Executive Decisions: Preparing for your Sametime 8.5.2 Installation, explains the planning and preparation that are critical for a successful Sametime 8.5.2 deployment. In this chapter, learn about the key decisions that need to be taken into consideration based on how you expect to structure your Sametime 8.5.2 environment. This chapter also covers those choices to allow you to expand and grow your environment in the future.
Chapter 6, Ready, Set, Install: Installing Sametime 8.5.2, guides you through an actual Sametime 8.5.2 installation. In this chapter, discover how each Sametime 8.5.2 server needs to be installed and in what order. You will also gain knowledge about how to verify that each installation step was successful before proceeding to the next one.
Chapter 7, Collaborate Securely: Setting up Authentication and Securing Your Sametime Environment, familiarizes you with the authentication methods for Sametime 8.5.2, and how LDAP, Domino Directory, and Active Directory can be used. In addition, learn how to ensure that your environment is secure from unauthorized users.
Chapter 8, Making it Personal: Using Sametime Business Card, explains that Sametime Business Card offers a convenient way to display information about your various contacts. Learn how to configure the Sametime Business Card feature, how to use different types of data sources to display the contact information, and how to troubleshoot Sametime Business Card if the feature is not working correctly.
Chapter 9, Extending the Sametime Environment: Connecting to Sametime Advanced and Sametime Gateway, teaches you how Sametime Advanced adds additional features into your Sametime 8.5.2 environment, and how it is installed using the Sametime System Console. In this chapter, you will also discover how Sametime Gateway opens up communication with external chat communities such as AOL and Google, the deployment options for Sametime Gateway, and how to install the feature.
Chapter 10, The End User Experience: Preparing for Sametime Client Deployments, illustrates that once your Sametime 8.5.2 servers are installed and running, your attention shifts to the many Sametime client options. Learn about the various Sametime clients, how they are deployed, and how to manage the Sametime client environment through client preferences and policies.
Chapter 11, Collaborate from Anywhere: Sametime 8.5.2 and Mobile Devices, familiarizes you with the options available for using Sametime from mobile clients. You learn how to configure the Sametime environment for mobile access as well as how to deploy various mobile Sametime clients.
Chapter 12, Managing and Monitoring the Sametime 8.5.2 Server Environment, makes you aware that once your Sametime 8.5.2 environment is up and running, you need to keep it tuned to run at an optimal state. Learn how to monitor the different server logs for activity, as well as how the logs are used for troubleshooting issues.
Appendix A, Sametime 8.5.2 Installation Worksheets provides you with a sample set of worksheets to plan and record vital Sametime 8.5.2 environment information in order to make your installation activities flow smoothly, as well as to document your install and configuration decisions.
Appendix B, Sametime 8.5.2 Related Resources provides more information about various aspects of Sametime 8.5.2 by exploring the various links and resources referenced here.
Appendix C, Sametime 8.5.2 Network-Related Resources provides the resources to learn more about how Sametime 8.5.2 interacts with network resources, as well as how to tune your network for optimal Sametime performance.
Appendix D, WebSphere Application Server-Related Resources helps you if you are new to the world of WebSphere Application Server by using the resources to gain a better understanding of this fundamental part of the Sametime 8.5.2 architecture.
The reader should have a basic understanding of server administration, networking, security, and directory management concepts.
If you are responsible for installing and administering Sametime 8.5.2, then this book is for you. Regardless of whether you are new to Sametime administration or not, this book will serve as your roadmap for building and maintaining an effective environment. Planning a migration from a prior version of Sametime? This book will help you discover how Sametime 8.5.2 differs and how you work with the new configuration. Even if you already have Sametime 8.5.2 up and running, this guide will answer those questions you may still have of why and how the various server components work, as well as how to grow to meet demand and monitor for a healthy system.
In this book, you will find a number of styles of text that distinguish between different kinds of information. Here are some examples of these styles, and an explanation of their meaning.
Code words in text are shown as follows: "9 GB configurable space, plus 1 GB available in /tmp."
A block of code is set as follows:
# Sametime.ini Configuration [Config] VPMX_CAPACITY=80000 [Connectivity] VPS_HOST=10.9.2.8,10.9.2.41,192.168.0.100
Any command-line input or output is written as follows:
Startserver STMeetingServer username wasadmin password madeuppassword
New terms and important words are shown in bold. Words that you see on the screen, in menus or dialog boxes for example, appear in the text like this: "Refer to the Sametime Meetings area in the following screenshot".
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