Browse Library
Sign In Start Free Trial
Close icon Search icon
Account
Browse Library Sign In Start Free Trial

Add to playlist

Create a Playlist

Modal Close icon
You need to login to use this feature.
  • Book Overview & Buying Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide
  • Table Of Contents Toc
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide

Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide

By : Neil Benson
3.8 (9)
Buy this Book
close
close
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide

Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide

3.8 (9)
By: Neil Benson
Buy this Book

Overview of this book

Whether you are a consultant for a Microsoft partner, an IT professional, a developer working for a Microsoft customer, or a freelance CRM consultant; this book is the ticket to advancing your career. Stand out in the crowd by obtaining certification MB2-866 Microsoft Dynamics CRM 2011 Customization and Configuration.The "Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide" covers the official course syllabus including all the topics and procedures you need to know to pass the exam. 'Test Your Knowledge' sections at the end of each chapter offer a 75-question sample exam to help you practice and master the certification test.The "Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide" covers the official syllabus for course 80294B including a 75-question practice exam.If you're new to Microsoft Dynamics CRM or Microsoft certifications then the book kicks off with an overview of both topics before diving into the official syllabus. There are in-depth chapters covering customization basics, the organization structure, entity and attribute customization, entity relationships, user interface customization, auditing, and solutions. Each chapter includes detailed procedures that you need to know for the exam as well as a self-test section to review your learning.Microsoft endorses IT pros and developers who've proven their expertise by attaining the certification. Use this book to supercharge your career by giving yourself an advantage. Stand out in the crowd!
Table of Contents (19 chapters)
close
close
close
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide
Icon
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide
Credits
Icon
Credits
About the Author
Icon
About the Author
About the Reviewers
Icon
About the Reviewers
www.PacktPub.com
Icon
www.PacktPub.com
Preface
Icon
Preface
Lock Free Chapter
1
Overview of Microsoft Dynamics CRM 2011
Icon
Overview of Microsoft Dynamics CRM 2011
Icon
Architecture of Microsoft Dynamics CRM 2011
Icon
Supported and unsupported customization
Icon
Deployment options
Icon
Using an implementation methodology
Icon
Customization security roles
Icon
Summary
2
Configuring the System Settings
Icon
Configuring the System Settings
Icon
Configuring the system settings
Icon
Understanding CRM for Outlook settings
Icon
Exportable settings
Icon
Summary
Icon
Test your knowledge
3
Configuring the Organization Structure
Icon
Configuring the Organization Structure
Icon
The organization structure
Icon
Business units
Icon
Users
Icon
Teams
Icon
Security roles and privileges
Icon
Other security features
Icon
Summary
Icon
Test your knowledge
4
Entity and Attribute Customization
Icon
Entity and Attribute Customization
Icon
Custom entities
Icon
Custom fields
Icon
Field-level security
Icon
Option sets
Icon
Managing entities in a solution
Icon
Publishing solutions
Icon
Summary
Icon
Test your knowledge
5
Data Modeling Using Entity Relationships
Icon
Data Modeling Using Entity Relationships
Icon
Introduction to entity relationships
Icon
Mappings
Icon
Connections
Icon
Summary
Icon
Test your knowledge
6
User Interface Customization: Forms, Views, and Charts
Icon
User Interface Customization: Forms, Views, and Charts
Icon
Customising forms
Icon
Customizing views
Icon
Customizing charts
Icon
Summary
Icon
Test your knowledge
7
Auditing
Icon
Auditing
Icon
What is auditing?
Icon
Configuring auditing
Icon
Auditing user access
Icon
Viewing the audit data
Icon
Audit permissions
Icon
Managing the audit log
Icon
Summary
Icon
Test your knowledge
8
Solutions
Icon
Solutions
Icon
Introduction to solutions
Icon
Working with solutions
Icon
Exporting solutions
Icon
Importing solutions
Icon
Summary
Icon
Test your knowledge
9
Sample Certification Exam Questions
chevron up
Icon
Sample Certification Exam Questions
Icon
Q. 1
Icon
Q. 2
Icon
Q. 3
Icon
Q. 4
Icon
Q. 5
Icon
Q. 6
Icon
Q. 7
Icon
Q. 8
Icon
Q. 9
Icon
Q. 10
Icon
Q. 11
Icon
Q. 12
Icon
Q. 13
Icon
Q. 14
Icon
Q. 15
Icon
Q. 16
Icon
Q. 17
Icon
Q. 18
Icon
Q. 19
Icon
Q. 20
Icon
Q. 21
Icon
Q. 22
Icon
Q. 23
Icon
Q. 24
Icon
Q. 25
Icon
Q. 26
Icon
Q. 27
Icon
Q. 28
Icon
Q. 29
Icon
Q. 30
Icon
Q. 31
Icon
Q. 32
Icon
Q. 33
Icon
Q. 34
Icon
Q. 35
Icon
Q. 36
Icon
Q. 37
Icon
Q. 38
Icon
Q. 39
Icon
Q. 40
Icon
Q. 41
Icon
Q. 42
Icon
Q. 43
Icon
Q. 44
Icon
Q. 45
Icon
Q. 46
Icon
Q. 47
Icon
Q. 48
Icon
Q. 49
Icon
Q. 50
Icon
Q. 51
Icon
Q. 52
Icon
Q. 53
Icon
Q. 54
Icon
Q. 55
Icon
Q. 56
Icon
Q. 57
Icon
Q. 58
Icon
Q. 59
Icon
Q. 60
Icon
Q. 61
Icon
Q. 62
Icon
Q. 63
Icon
Q. 64
Icon
Q. 65
Icon
Q. 66
Icon
Q. 67
Icon
Q. 68
Icon
Q. 69
Icon
Q. 70
Icon
Q. 71
Icon
Q. 72
Icon
Q. 73
Icon
Q. 74
Icon
Q. 75
1
Answers to Sample Certification Exam Questions
Icon
Answers to Sample Certification Exam Questions
Icon
Q. 1
Icon
Q. 2
Icon
Q. 3
Icon
Q. 4
Icon
Q. 5
Icon
Q. 6
Icon
Q. 7
Icon
Q. 8
Icon
Q. 9
Icon
Q. 10
Icon
Q. 11
Icon
Q. 12
Icon
Q. 13
Icon
Q. 14
Icon
Q. 15
Icon
Q. 16
Icon
Q. 17
Icon
Q. 18
Icon
Q. 19
Icon
Q. 20
Icon
Q. 21
Icon
Q. 22
Icon
Q. 23
Icon
Q. 24
Icon
Q. 25
Icon
Q. 26
Icon
Q. 27
Icon
Q. 28
Icon
Q. 29
Icon
Q. 30
Icon
Q. 31
Icon
Q. 32
Icon
Q. 33
Icon
Q. 34
Icon
Q. 35
Icon
Q. 36
Icon
Q. 37
Icon
Q. 38
Icon
Q. 39
Icon
Q. 40
Icon
Q. 41
Icon
Q. 42
Icon
Q. 43
Icon
Q. 44
Icon
Q. 45
Icon
Q. 46
Icon
Q. 47
Icon
Q. 48
Icon
Q. 49
Icon
Q. 50
Icon
Q. 51
Icon
Q. 52
Icon
Q. 53
Icon
Q. 54
Icon
Q. 55
Icon
Q. 56
Icon
Q. 57
Icon
Q. 58
Icon
Q. 59
Icon
Q. 60
Icon
Q. 61
Icon
Q. 62
Icon
Q. 63
Icon
Q. 64
Icon
Q. 65
Icon
Q. 66
Icon
Q. 67
Icon
Q. 68
Icon
Q. 69
Icon
Q. 70
Icon
Q. 71
Icon
Q. 72
Icon
Q. 73
Icon
Q. 74
Icon
Q. 75
2
Answers to the Self-test Questions
Icon
Answers to the Self-test Questions
Icon
Chapter 2: Configuring the System Settings
Icon
Chapter 3: Configuring the Organization Structure
Icon
Chapter 4: Entity and Attribute Customization
Icon
Chapter 5: Data Modelling Using Entity Relationships
Icon
Chapter 6: User Interface Customization: Forms, Views, and Charts
Icon
Chapter 7: Auditing
Icon
Chapter 8: Solutions
3
Introduction to Microsoft Dynamics CRM Training and Certification
Icon
Introduction to Microsoft Dynamics CRM Training and Certification
Icon
Training courses and examinations
Icon
Certifications
Icon
Exam MB2-866—customization and configuration
Icon
Summary
4
Index
Icon
Index

Q. 27

You have created a custom activity entity, entity calls and you have been asked to modify the system so that only sales people can view sales calls.

Which one of the following statements is true?

  1. Custom activity entities can be organization-owned.

  2. Custom activity entities can be displayed in the main application left-hand navigation pane by checking the appropriate option in the Areas that display this entity section on the custom entity form.

  3. Custom activity entities cannot be audited.

  4. Security roles provide the same privileges to all system activity and custom activity entities.

  5. Custom activity entities can be synchronized as Outlook tasks by using Microsoft Dynamics CRM for Outlook.

CONTINUE READING
83
Tech Concepts
36
Programming languages
73
Tech Tools
Icon Unlimited access to the largest independent learning library in tech of over 8,000 expert-authored tech books and videos.
Icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Icon 50+ new titles added per month and exclusive early access to books as they are being written.
Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide
End of Section 9
Next Section
notes
bookmark Notes and Bookmarks search Search in title playlist Add to playlist font-size Font size

Change the font size

margin-width Margin width

Change margin width

day-mode Day/Sepia/Night Modes

Change background colour

Close icon Search
Country selected
Close icon Your notes and bookmarks

Confirmation

Modal Close icon
claim successful
Order Page Read Now

Buy this book with your credits?

Modal Close icon
Are you sure you want to buy this book with one of your credits?
Close
YES, BUY

Submit Your Feedback

Modal Close icon
Modal Close icon
Modal Close icon