Jeremy Agostino is a longtime Mac and iOS developer with a professional focus on hardware support and device drivers. He has assisted in the design and implementation of custom technical solutions to manage some of the largest iOS deployments in the U.S. Jeremy is currently leading the engineering team at Ground Control Solutions, where he is developing a powerful deployment and management tool for iOS devices.

William Smith is a solutions architect for 318, Inc., which is an IT consultancy that is based in Santa Monica, California. He is a technology veteran with more than 20 years of experience. He lives in Saint Paul, Minnesota, where he has provided training and consulting services on behalf of customers such as Apple and JAMF Software.

William enjoys writing and presenting on technology topics and he has spoken at JAMF Nation User Conference, MacIT, PSU MacAdmins, and other conferences. He has been a Microsoft MVP for more than 11 years and is co-owner of OfficeforMacHelp.com. Currently, he is a part of the steering committee for the new Twin Cities Mac Admins professionals group—a community that supports all things Apple, from education to enterprise.