Mark Bodman, Practice Director at Troux Technologies, Inc., is responsible for strategic IT planning and best practice consultation for clients, and manages Troux's Optimization product. With more than 20 years experience in IT, Mark has led numerous enterprise-wide IT initiatives. He spent 10 years at Dell Computers in various positions—from Development Manager to Enterprise Architect. While there, he also led legacy infrastructure migration efforts, application portfolio management, standards management, SOA adoption, and other critical rationalization efforts. In addition, Mark implemented new systems for Dell Financial Services and led the integration of its key business applications, including credit processing, account management, fraud, Intervoice, web self-service, and collection systems. Before Dell, Mark worked for Keyfile Corp., a workflow and document management vendor, where he served in leadership positions in both engineering and services at Imaging Technologies and Benchmark Industries. He is a four-year veteran of the US Army and holds a Computer Programming Engineering Technology degree from New Hampshire Technical Institute. You can reach him at <[email protected]>.

Bill Cason, Chief Technology Officer at Troux Technologies, Inc., has more than 25 years of experience in the computer industry with broad operational experience, including product development, business development, marketing, and professional services. Previously, he was Vice President of Engineering at Tonic Software. He was one of the co-founders of InStreamTV and served as the Chief Operating Officer of the company. Bill was formerly Senior Vice President of Technology for Deja.com. Prior to Deja.com, he held a number of executive positions with PSW Technologies where he was a senior member of the executive team that led the company to a successful IPO in 1997. Prior to that, Bill was a member of the executive team at Soft Switch, a leading enterprise software company that was acquired by Lotus Development Corporation. Bill began his career at Texas Instruments and was employed by the IBM Corporation as a Senior Engineer.

Bill received a BSEE with Honors from the University of Texas and holds ten US patents. You can contact him at <[email protected]>.

David Dillon, Senior IT Architect at Discover Financial Services, has over 30 years experience with Sears and Discover Financial Services. He led a number of applications development projects for Sears and Discover, including the introduction of credit card acquisition systems, customer service systems, and financial management applications. As a member of the Discover Enterprise Architecture team, Dave leads efforts to manage business and IT alignment. He is responsible for the Enterprise Architecture Repository for Discover and assists management with IT strategy planning. Dave implemented Troux Architect, Metaverse, Alignment, Optimization, Standards, and developed the data integration strategy for metadata at Discover. He graduated from DePaul University with a Bachelor's degree in Mathematics. You can get in touch with him at <[email protected]>.