Book Image

Machine Learning with AWS

By : Jeffrey Jackovich, Ruze Richards
Book Image

Machine Learning with AWS

By: Jeffrey Jackovich, Ruze Richards

Overview of this book

<p>Machine Learning with AWS is the right place to start if you are a beginner interested in learning useful artificial intelligence (AI) and machine learning skills using Amazon Web Services (AWS), the most popular and powerful cloud platform. You will learn how to use AWS to transform your projects into apps that work at high speed and are highly scalable. From natural language processing (NLP) applications, such as language translation and understanding news articles and other text sources, to creating chatbots with both voice and text interfaces, you will learn all that there is to know about using AWS to your advantage. You will also understand how to process huge numbers of images fast and create machine learning models.</p> <p>By the end of this book, you will have developed the skills you need to efficiently use AWS in your machine learning and artificial intelligence projects.</p>
Table of Contents (9 chapters)
Machine Learning with AWS
Preface

Using Amazon Lex Chatbots with Amazon Connect


With Amazon Lex, you can create intelligent chatbots. This can be done by converting contact flows into regular conversations. The Amazon Connect service compliments the forementioned feature by enabling the creation of a contact center (cloud base) along with the generation of dynamic flows. This delivers a personalized experience to your callers. Additionally, Dual-tone multi-frequency (DTMF) digits entered by callers during a call can be easily recognized by these chatbots.

With both Amazon Lex and Amazon Connect working in sync, the chatbot can gauge the callers’ intent. Furthermore, you can use the AWS Lambda function along with your chatbot for processing caller requests, providing information to callers, and querying applications. These chatbots are capable of maintaining context by intelligently managing dialogue and review replies based on callers’ responses on the fly.

In the next section, we will connect your MarketNanny chatbot to the...