Book Image

Microsoft Dynamics AX 2009 Administration

By : Marco Carvalho , Marco Carvalho
Book Image

Microsoft Dynamics AX 2009 Administration

By: Marco Carvalho , Marco Carvalho

Overview of this book

Microsoft Dynamics AX 2009 is an advanced Enterprise Resource Planning system, essentially a comprehensive business management solution, designed for midsize and large organizations. Dynamics AX provides a centralized source for business data and enables you to consolidate and standardize your business processes, helping to improve productivity and provide visibility across your organization, for a variety of business needs.This book will enable you to successfully set up and configure Dynamics AX 2009 in your business with clear, practical, step-by-step demonstrations. You will learn how to plan and implement Dynamics AX 2009 efficiently, how to manage the Enterprise Portal, Role Centers, Kerberos Authentication, Workflow, Application Integration Framework (AIF), and much more! Each chapter of the book explores the different aspects of administring and configuring Dynamics AX 2009 to fit any company's needs.The book begins by introducing you to the important process of planning and implementing Dynamics AX 2009, providing the basic components to get you started with your Dynamics AX environment. It then dives deep into the installation of the multi component server of Dynamics AX and how to get it up and running efficiently, specifically the Base Server Components, Enterprise Portal, Role Centers, Kerberos Authentication, Workflow, and the Application Integration Framework (AIF).Other content includes the process of importing data into your Dynamics AX 2009 instance, common user administration functions, and Alerts and Notifications.Finally, the book considers how to enhance your Dynamics AX environment after it has been installed and it is being utilized, from tuning your system to work more efficiently to backing up and maintaining Dynamics AX to make sure you are prepared for worst-case scenarios, enabling you to keep Dynamics AX 2009 functioning at its best.By following the clear and practical steps found in the book, you will successfully master how to administer and configure Dynamics AX 2009 into your company.
Table of Contents (20 chapters)
Microsoft Dynamics AX 2009 Administration
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface

Common troubleshooting techniques


The following section contains common techniques for troubleshooting issues in Dynamics AX. These techniques are beneficial to know and may come in handy during or after an implementation of Dynamics AX. Such techniques that will be covered are as follows:

  • Unable to install components when there are multiple environments

  • Troubleshooting techniques for Enterprise Portal issues

Unable to install components when there are multiple environments

If you are trying to install multiple Dynamics AX server bases or extended components (for example, for multiple AOSes or Enterprise Portal websites) and are unable to install the components to the desired server, simply verify that the Business Connector is pointing to the correct AOS for the components to be installed in the Microsoft Dynamics AX 2009 Client Configuration utility.

Troubleshooting techniques for Enterprise Portal issues

If the Enterprise Portal is installed but does not start, try restarting IIS by running iisreset in the Windows Command Prompt. Although simple, restarting the IIS web server service typically resolves most issues. Otherwise, you can try the following instead:

  • On the web server, verify that the business connector configuration is pointing to the correct AOS in either the Microsoft Dynamics AX 2009 Client Configuration or in the web.config file.

  • Verify that an Enterprise Portal site exists for the Dynamics AX environment in the Administration | Setup | Internet | Enterprise Portal | Web sites form.

    • If the site exists but is not listed in the form, manually add it.

    • If the site does not exist at all, proceed to follow the appropriate setup process for installing the Enterprise Portal.