Managing Special Orders and Drop Ship Orders
Purchase Orders are created for all types of purchases, including those NetSuite calls Special Orders. These are orders for items we don't normally stock or treat like another inventory. For instance, if your client is a plumbing supply company, they might create some items in their account when a customer specifically requests them, and in those cases, they want the system to track the purchase as a special or very rare occurrence. We define these special use cases on the item record versus on the PO. When we purchase these items, they sometimes require some special customization or personalization, such as when a team jersey needs the team's name added to the back. Special orders are typically begun in the system as a Sales Order. The item is added to the order and when NetSuite knows which vendor is preferred, it will automatically create a Purchase Order for the item with that Vendor. The PO is then linked to the Sales Order...