Book Image

Pocket CIO - The Guide to Successful IT Asset Management

By : Phara McLachlan
Book Image

Pocket CIO - The Guide to Successful IT Asset Management

By: Phara McLachlan

Overview of this book

This book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.
Table of Contents (13 chapters)
Title Page
Dedication
Packt Upsell
Contributors
Preface

Chapter 1. ITAM – It's Not Just IT's Problem or Function

Theview of IT has universally evolved from being just another cost center to an important business driver with mission-critical functions. Rapid changes in technology, compliance, and business have created a need to work smarter, more quickly, and with less resources. In the past decade, IT Asset Management (ITAM) has been on the forefront for IT executives and executive committee discussions—from cost cutting to increasing efficiencies to better management of the entire operations process. However, the following nagging question remains: what are we getting out of our IT investment?

ITAM must be approached as a key corporate activity that needs executive approval and support, along with planning from finance, human resources, and operations. The primary reasons for this relate to the need to control costs, the increasing importance and complexity of the enterprise's technological infrastructure, and the heightened risk associated with regulatory, cybersecurity, and contractual compliance issues.

As a strategic-level function, ITAM must be aligned with the strategic business plan. The approach must be strategic yet practical, with the recognition that all assets exist to support business services. Simply put, IT assets must be managed throughout their life cycles so as to support business strategy.