Every organization understands the vital importance of their IT systems, but very few pay attention to the successful implementation of ITAM/SAM tools, systems, and software programs.
The reasons for this alarming record of ITAM/SAM implementation failure range from lack of project ownership or management support to technical incompetence, lack of user input, lack of C-suite support, changing requirements or specifications, lack of resources, obsolescence, poor communication, insufficient training, and selection of the wrong ITAM system/tool, the list goes on. In fact, implementation failure occurs for all these reasons, and many more, but all of them are easily avoidable.