Gridpro, a Microsoft integration and solutions partner, provides Web Analyst Console, Productivity Tools, and Datacenter Request Management for Microsoft System Center Service Manager.
WebFront is a responsive web console used for managing your daily work in Microsoft System Center Service Manager . It enables common tasks usually only accessible by using the standard console to be available in web on any device, with the option to enable CTI and Skype integration.
It removes the need to install the standard console software locally, delivers a familiar interface that lets users transition between standard and web console without additional training, and enables hyperlinks to work items or configuration items to be used in e-mail notifications.
PowerPack is a collection of powerful add-ons for Microsoft System Center Service Manager . Receive guidance on work item assignment by using preconfigured support groups or affected configuration items with PowerAssign. Avoid the painful process of registering the wrong type of work item by first documenting the request and then deciding what type of work item to create using PowerForm. Create and manage your own combination views of different work item types directly in the Service Manager console using PowerView.
Windows Azure Pack delivers Microsoft Cloud technologies and capabilities to your data center and includes both a unified cloud platform framework and federated authentication. Add business processes, custom services, and customer support by integrating Microsoft System Center Service Manager with Windows Azure Pack using Request Management for Windows Azure Pack.