In this chapter, we will go through Elastix's files and logs to determine its state. We will also learn how to debug SIP/IAX calls to check the root cause of issues such as disruptions, hacks, bad quality of calls, reboots, and so on, that risk the stability of our Unified Communications Server. We will also review some tips to solve common issues we have to face as Elastix's Administrators.
The recipes included in this chapter are as follows:
Using the Flash Operator Panel
Looking at the Call Detailed Report
Knowing the channels' usage
Graphic report of extension' activity
Extension's summary
Creating billing rates
Destination distribution
SIP/IAX debugging
Using Wireshark for debugging
Using TCPDUMP for debugging
Helpful Linux commands for debugging
Debugging Asterisk