The Call Detailed Report (CDR) shows the status of every call made, either inbound, outbound, or even internal, in our IP-PBX. This information is used to bill the calls, prevent telephone fraud, compare this information with Telco's in order to avoid erroneous charges, understand the behavior of our users, etc. The Asterisk IP-PBX comes with an internal CDR module. This module can be connected to a database and the records can be inserted there.
The reports we can obtain from Elastix are as follows:
CDR reports
Channel usage
Graphic report
Extensions summary
Creating billing rates
Billing report
Destination distribution
Click on the Reports menu. A new window will appear, showing a general CDR report, ordered by date. This report shows the following fields: