The VmX Locater allows a caller that has reached the voicemail to get the option to be redirected to an operator or another number or just exit the voicemail.
This feature let us configure a small IVR that if enabled, will allow any caller entering the recipients voicemail to press either
0
,1
, or2
and be redirected to any internal or external number defined in these options.For example, if we call extension 7005 and its voicemail system answers us informing that this user is busy or unavailable, we can press
2
and our call will be routed to the number configured for this option (cellphone, another extension, a local number, and so on).The voicemail configuration for an extension is as follows: