Book Image

Integrating CRM across your Organization for Business success

By : Andrew Blackmore
Book Image

Integrating CRM across your Organization for Business success

By: Andrew Blackmore

Overview of this book

Table of Contents (14 chapters)
Integrating CRM Across Your Organization for Business Success
Credits
About the Author
About the Reviewer
Preface

Security


By default, any CRM user who has access to the support ticket area of CRM will be able to launch the RMA screen popup. Consider whether you should only make this button available to some CRM users, for example just the support team.