Book Image

Integrating CRM across your Organization for Business success

By : Andrew Blackmore
Book Image

Integrating CRM across your Organization for Business success

By: Andrew Blackmore

Overview of this book

Table of Contents (14 chapters)
Integrating CRM Across Your Organization for Business Success
Credits
About the Author
About the Reviewer
Preface

About the Reviewer

Davy Pelssers is a freelance SAP CRM and SAP CRM Authorizations consultant. He started his SAP consulting career in 2000, and since then has worked within several SAP modules in the past such as SAP IS-U, SAP BW, SAP CRM, and SAP Authorizations. For the past 10 years, his focus has been in the area of SAP Customer Relationship Management and SAP CRM Authorizations. In this last area, he has become a real expert due to his profound research. His main strengths are his capability to creatively design solutions for complex customer requirements, his persistence in solving issues, and his drive to always learn new things.

Davy is founder of the company Dasap Consulting BVBA and is located in Belgium.

He is also the owner of the website www.sapuniversity.eu where a group of motivated SAP consultants from over the world share their knowledge by writing useful articles about the established SAP modules.