Book Image

Microsoft Intune Cookbook

By : Andrew Taylor
Book Image

Microsoft Intune Cookbook

By: Andrew Taylor

Overview of this book

Microsoft Intune is a cloud-managed mobile device management (MDM) tool that empowers you to manage your end-user device estate across various platforms. While it is an excellent platform, the initial setup and configuration can be a daunting process, and mistakes made early on can be more challenging to resolve later. This book addresses these issues by guiding you through the end-to-end configuration of an Intune environment, incorporating best practices and utilizing the latest functionalities. In addition to setting up your environment, you’ll delve into the Microsoft Graph platform to understand the underlying mechanisms behind the web GUI. This knowledge will enable you to automate a significant portion of your daily tasks using PowerShell. By the end of this book, you’ll have established an Intune environment that supports Windows, Apple iOS, Apple macOS, and Android devices. You’ll possess the expertise to add new configurations, policies, and applications, tailoring an environment to your specific requirements. Additionally, you’ll have the ability to troubleshoot any issues that may arise and package and deploy your company applications. Overall, this book is an excellent resource for anyone who wants to learn how to use Microsoft Intune to manage their organization's end-user devices.
Table of Contents (17 chapters)

Important notes

When dealing with Apple devices, there are some very important things to consider throughout the initial setup and continued management, which we will run through here.

It is important when dealing with Apple devices to keep an eye on the certificate renewal dates and record them somewhere, with a renewal reminder. You could also use Azure Automation to automate the reminders for you; see more here: https://andrewstaylor.com/2022/06/07/alerting-when-my-apple-certificates-expire-in-intune-using-azure-automation/.

The MDM Push Certificate connects your devices to the Intune MDM Service. If this expires, you can sometimes contact Apple directly if it is within 30 days of expiry to renew it. If they cannot, or 30 days have passed, your only option is to wipe and re-enroll all your devices. Yes, it is a full wipe – data destruction, everything.

The enrollment token is used to initially enroll your devices. If this expires, you must create a new enrollment...