You have already learned about customization for test management. This chapter will not repeat the configurations; rather, it will have sample data to create various use cases that can be implemented in JIRA. This chapter will cover the issue types usually required, the custom field to add, and workflow examples.
The user can take these examples as a starting point to implement something similar in their company. In this chapter, we will understand how to start collecting the requirements, and the sample use cases mentioned can be leveraged further to customize JIRA specific to their requirements.