The data stored in JIRA is quite critical for companies and JIRA administrators should make sure that regular backups of data are taken. In fact, there should be a policy to take backups. In this chapter, we will discuss how to perform regular backups in JIRA and where these backups are stored. Most importantly, we will also discuss how to restore these backups.
There are a lot of other tools that are used in companies; tools such as Mantis and Bugzilla are quite popular bug trackers. When you move to JIRA, it would be great if your existing issues are migrated from these tools to JIRA, but migrating can be a complex task. JIRA comes with some tools to import data from external tools; however, JIRA has a powerful feature to import issues from plain CSV files too. With proper planning, data from any tool can be exported into CSV, and from CSV, it can be imported into JIRA.