Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

Analytics overview

Analytics helps you measure, predict, and optimize the overall Order to Cash cycle, which results in customer satisfaction. In analytics, data that's gathered via operational transactions is analyzed in terms of how customers are being serviced. This can help us identify the key customers and help with cross-selling and up-selling potential. Analytics helps forecast the organization's needs and determine the customer's behavior. Data collection and analysis is an ongoing and iterative process. With effective analytics, companies can reduce their unnecessary inventories, thereby reducing overall inventory costs.

Analytics provides organizations with real-time insights into key customer information, such as their identity, behavior, activity, and much more. This helps organizations plan their manufacturing processes and accomplish on-time delivery. Sales and accurate transportation data helps customers and transportation service specialists provide...