Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

Summary

This chapter provided an overview of SAP CRM Analytics and SAP TMS Analytics, along with some of its key reporting functions. We looked at the areas where SAP CRM and SAP TMS Analytics have provided reporting capabilities that can help your organization get the required information to make key decisions, once the Order to Cash process has been reviewed. Some of the reporting capabilities we covered included those surrounding products, customer, sales, Interaction center, and transportation analytics. In addition to these reports, you learned about Interactive reporting, which acts as an ad hoc report that provides real-time information about operational analytics. You also learned about the basic functions of SAP CRM and SAP TMS Analytics, both of which are powered by SAP HANA.

At this point, you have a good understanding of the analytics and reporting concepts in SAP CRM and SAP TM. With this chapter, we have covered the complete O2C cycle including master data, transaction...