Chapter 2: Master Data in SAP CRM
Master data forms the basis of all order to cash transactions; it drives the business functionality. Accurate master data drives the success of any project implementation. Having incorrect master data set up leads to project delays and inaccuracy in the implementation of business requirements. Therefore, it is very important to understand the data aspect and the settings required in SAP systems to run the order to cash cycle successfully. So, you should have a good understanding of these data elements, including how they work and how they impact downstream processes. In this chapter, we will focus on the master data setup and configuration in SAP CRM.
SAP ECC is the originating system for most master data that then replicates to the CRM, APO, and TM systems. We will cover data relevant to sales transaction order fulfillment in this chapter.
Here is a list of the topics to be covered in this chapter:
- ECC master data – client of record
- CRM master data elements and their concepts
- Business partner master data
- Product master data
- Pricing overview
- Vendors
- Plant settings
By the end of this chapter, you will be well versed in the master data setup required in SAP CRM to process sales transactions successfully.