Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

CRM analytics

SAP NetWeaver Building Block consists of BI, which allows companies to work through the Business Warehouse (BW) reporting functionalities within SAP CRM. Additional BI content within SAP CRM also allows an organization to work through Interactive reporting, which helps companies meet their ad hoc reporting requirements.

Generally, SAP BW's reporting functionality is used, which is a separate system connected to SAP CRM. This concept of historical reporting driven by SAP BW is true for many SAP systems, such as SAP TMS, SAP ECC, and so on. SAP CRM transaction data is loaded into the business data warehousing system using standard or custom data sources. SAP has provided standard data sources for each transaction object, such as sales orders, contracts, and quotations. Once the data has been extracted from the data sources, and then transformed and loaded into the BW system, it is stored in the operational data stores or OLAP cubes in the BW system.

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