Book Image

Implementing Order to Cash Process in SAP

By : Chandrakant Agarwal
Book Image

Implementing Order to Cash Process in SAP

By: Chandrakant Agarwal

Overview of this book

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.
Table of Contents (15 chapters)

Summary

In this chapter, we went through SAP CRM master data: the organizational model, business partners, products, pricing, plants, and vendors. This chapter forms the basis of the sales process within SAP CRM and it is necessary before understanding transaction processing in SAP CRM. With this chapter, you have got a good understanding of how to set up master data and configure the system to replicate data from the SAP ECC system to CRM.

Organization data, business partners, and products form the basis of all transactions. Any issue with this data has an impact downstream and causes hindrance to the order to cash cycle. This chapter gave appropriate information to minimize and reduces risk related to master data and to make sure you understand the details around the setup.

This chapter also built a foundation for the remaining chapters in this book. The next chapter is about master data in SAP APO, where we will cover the master data including location, plant, and resource master that plays a role in the order fulfillment process while business transactions are processed in the SAP CRM system.