Book Image

Getting Started with Citrix XenApp?? 7.6

Book Image

Getting Started with Citrix XenApp?? 7.6

Overview of this book

If you want to effectively deploy the various components of Citrix XenApp to create an enterprise environment for application and desktop delivery, this hands-on guide is perfect for you. You start off by understanding the need and benefits of Citrix XenApp with respect to Virtualization technology. After this, you will get to grips with the requirement analysis and designing aspect of building XenApp systems and all the necessary installation and configuration procedures for Citrix XenApp, StoreFront and NetScalar Gateway are explained one by one in detail. Step-by-step, you will learn to deploy your first XenApp with the Machine Creation Services method and Provisioning Services method. After this, you will explore the administering part of applications and systems, followed by printing in the XenApp environment. Next, you will learn all the trips and tricks required to troubleshoot and support the XenApp environment. By the end of this book, you will be ready to go live with your new XenApp environment.
Table of Contents (22 chapters)
Getting Started with Citrix XenApp 7.6
Notice
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
9
Building Your First XenApp Farm – Provisioning Services™
Index

Chapter 13. Troubleshooting Tools, Tips, and Tricks

Troubleshooting is an essential part of the everyday life of IT administrators and consultants. In fact, some people that I've talked to spend as much as 60-70% of their time troubleshooting issues. Whether it's helping users on help desk calls or working on a configuration problem or a bug in a production system, the time it takes to resolve these problems directly impacts the business operations of a company. On some occasions, the financial losses from system downtimes are tremendous. Companies who have tens of thousands of employees servicing millions of customers worldwide (think stock trading platforms) simply can't afford to have complete production outages in their IT environment. For this reason, as much as I love IT, being an IT administrator can be a very stressful job, especially when systems aren't performing well and users complain all the time. In this sense, supporting a Citrix environment can be challenging even for the...