Throughout Chapter 2, Understanding Your Current Pain Points, you were introduced to the tools and techniques to identify the problems you may well have with your overall product delivery process. We referred to this as the elephant in the room as it is something that is not hard to spot, just very easy to ignore.
We then drilled down a little further during Chapter 3, Culture and Behaviors are the Cornerstones to Success, to highlight (and in some ways reinforce) the fact that the culture and environment within which the teams working on and delivering changes operate has a massive impact on behaviors. This in turn impacts how they work and the quality of what they deliver.
We will now take these learnings and apply some focus on the various methods, approaches, techniques, and tools you can use to turn this into something that you can implement to overcome...