Book Image

Microsoft Dynamics CRM 2013 Marketing Automation

By : Alok Singh, Sandeep Chanda
Book Image

Microsoft Dynamics CRM 2013 Marketing Automation

By: Alok Singh, Sandeep Chanda

Overview of this book

<p>This practical guide offers you a clear business perspective of Microsoft Dynamics CRM 2013 and helps to make your marketing efforts more profitable. The book is organized into six chapters with the intent of helping you become an effective marketer. Beginning with an introduction to marketing concepts in Microsoft Dynamics CRM 2013, you will learn about marketing lead funnel and the concept of targeted and customer-centric marketing lists.</p> <p>You will be able to plan, create, and execute marketing campaigns in Microsoft Dynamics CRM 2013. You will then move on to capturing and managing the campaign responses to measure the campaign performance. You will use CRM analytics and dashboards to manage your marketing goals. Finally, you will learn to enhance the capabilities of your campaign using third-party tools. In short, you will be guided in every phase of your marketing efforts.</p>
Table of Contents (13 chapters)
Microsoft Dynamics CRM 2013 Marketing Automation
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Chapter 3. Marketing Campaigns

A campaign is the actualization of your marketing strategy; all the careful planning and ideation that go into marketing is brought to life with a campaign. Microsoft Dynamics CRM 2013 makes your marketing more effective by efficiently managing all your marketing efforts and providing a campaign framework for the execution of your strategy. In this chapter, we will deep dive into the process of planning, creating, and executing campaigns with Microsoft Dynamics CRM 2013.

We will cover the following subtopics in this chapter:

  • Quick campaigns

  • Marketing campaigns

  • Creating campaigns

  • Planning campaigns

  • Campaign activities

  • Target lists

  • Sales literature, products, and price lists

  • Executing campaigns

  • Campaign templates

  • Related campaigns

  • Tracking campaign costs