By now, you should understand the core concepts of CRM and the difference between Salesforce Lightning and Salesforce Classic. You should also now know how to navigate Salesforce and understand the different search options available to you. You should know how to build a list view, what Chatter is and how to use it, and what personal settings are available to you.
This is a good time to review what you have learned in your development org and see whether you can answer some questions.
This chapter will help us review all that we have learned in the development org and will help us answer all such related questions.
Now that we have an overview of Salesforce, we will start our deep dive into the application, starting with activities in the next chapter!