In the previous chapter, we discussed the various report types and ways to create custom report types. We also explored reports and types of reports that exist in Salesforce along with dashboards and their components, followed by various concepts related to export reports, share reports, and dashboards. In this chapter, we will discuss various concepts related to Salesforce Chatter. We will also talk about various new features related to Chatter. The following topics will be covered in this chapter:
A basic overview of Salesforce Chatter
Enabling Chatter invites
Topics for objects
Branding e-mail notifications
Chatter group
The Chatter announcement feature
Posting e-mail to Chatter groups
Chatter e-mail settings
Enabling feed tracking
Posting a dashboard snapshot to Chatter
Various features of Chatter