The first step in the operational excellence process is to define operational priorities to focus on the high business impact areas. Those areas could be applying automation, streamlining monitoring, developing team skills as the workload evolves, and focusing on improving overall workload performance. There are tools and services available that crawl through your system by scanning logs and system activity. These tools provide a core set of checks that recommend optimizations for the system environment and help to shape priorities.
After understanding the priorities, you need to design the operation, which includes the workloads to design and building the procedures to support them. The design of a workload should consist of how it will be implemented, deployed, updated, and operated. An entire workload can be viewed as various application components, infrastructure components, security, data governance, and operations automation.
While designing for...