Book Image

Magento 1.3 Sales Tactics Cookbook

Book Image

Magento 1.3 Sales Tactics Cookbook

Overview of this book

Magento is a feature-rich, professional open source e-commerce solution that offers users complete flexibility and control over the look, content, and functionality of their online store. Although Magento provides users with the power to create dynamic e-commerce sites, it can be challenging to get beyond the basics and create sites that are tailored to your unique business needs.This book gives you a hands-on experience on Magento, helping you increase your revenue by implementing proven sales tactics on your Magento site.This book contains techniques to help you with each stage of selling to your customers: attracting visitors, driving them to your product pages, making the sale, increasing sales, engaging your customers, and more. It contains a powerful mix of techniques for increasing sales in your online storefront. Over thirty of the techniques are short and stand alone. A few are designed to be used together, such as the seven techniques in the chapter on creating an international storefront. Some techniques make creative use of Magento’s standard features. A few techniques combine Magento with other tools, such as social networking sites. All the techniques are explained in clear, step-by-step directions, with many screenshots. The book uses an example site for each technique, so that you can see exactly how it will affect your storefront. You can jump into the book at any point, or, work through it from beginning to end.
Table of Contents (15 chapters)
Magento 1.3 Sales Tactics Cookbook
Credits
About the Author
About the Reviewer
Preface

Chapter 7. Engage Your Customers

In an online store, we do not have the opportunity to speak with our customers face-to-face. However, Magento offers several ways to engage your customers. Engaging your customers means giving them an opportunity to speak to you and others, and finding new ways to speak to them. That is the subject of this chapter.

In this chapter, you will learn how to engage your customers in a variety of ways:

  • Produce and send a newsletter

  • Let customers publish their wish list with an RSS feed

  • Customize the customer's wishlist page with a message telling them to send their friends an RSS feed for their wishlist

  • Determine which kind of social media is best for your business (Twitter, Posterous, Facebook)

  • Add buttons to "Follow us on Twitter or Facebook"

Before using Magento's newsletter function, you must answer a very basic question: "How do customers sign up for my newsletter?" There are two ways:

  • When a customer signs up for an account, they are given the chance to sign up for...